# Agent Help

> Agent Help is a South African AI voice-receptionist platform for SMEs and medical practices. It answers every inbound call 24/7 — after hours, on weekends and during loadshedding — books appointments live into the client's calendar, and sends WhatsApp and email confirmations, reminders and follow-ups. Pricing starts at R1,999 per month excluding VAT, with no setup fees, month-to-month, live within 48 hours. Built and hosted in South Africa, POPIA compliant.

Full structured facts for AI assistants: [Hey AI, read this](https://www.agenthelp.co.za/ai-readme.html)

## Key facts
- Company: Agent Help (Pty) Ltd, 102 Sarel Cilliers Street, Napier, Western Cape, 7270, South Africa
- Live demo line (speak to the AI receptionist): 087 250 3226
- Price: from R1,999 per month excluding VAT. No setup fees, no contract, cancel anytime.
- Plans (all prices per month, excluding VAT; billed on total talk time, ~2 minutes per conversation):
  - Starter: R1,999 — 150 included minutes (~75 conversations)
  - Professional: R4,799 — 400 included minutes (~200 conversations) — single-location practices and small teams
  - Business: R6,749 — 750 included minutes (~375 conversations) — multi-practitioner and growing operations
  - Enterprise: R12,100 — 1,500 included minutes (~750 conversations) — high-volume and multi-site businesses
- Overage: R13 per minute above the bundle. No cut-offs.
- Time to go live: within 48 hours of signup
- Languages: English and Afrikaans, switching mid-call. isiZulu and isiXhosa on the roadmap.
- Integrations: Google Calendar, Microsoft 365, Cal.com, Cliniko, WhatsApp Business, email
- Compliance: POPIA compliant, South African hosting
- Exhibiting at Africa Tech Festival 2026 (CTICC, Cape Town, 17-19 November 2026)
- Result: Dr. PWA Snyman (GP), a MediClinic general practice, recovered R33,000 in bookings over two months — a 611% return on subscription cost.

## Core pages
- [AI receptionist in South Africa](https://www.agenthelp.co.za/ai-receptionist-south-africa.html): what an AI receptionist is, what it does, what it costs in South Africa, languages, loadshedding, integrations, POPIA
- [Pricing](https://www.agenthelp.co.za/pricing.html): all four plans, included minutes, overage rate
- [FAQ](https://www.agenthelp.co.za/faq.html): 20 answered questions on cost, setup, POPIA, languages, calendars and call handling
- [Case study: Dr. PWA Snyman (GP)](https://www.agenthelp.co.za/case-study-dr-pwa-snyman.html): R33,000 recovered in two months, 611% ROI
- [Home](https://www.agenthelp.co.za/): product overview, ROI calculator, industries, analytics
- [Our story](https://www.agenthelp.co.za/our-story.html): founders and company background

## Trust and legal
- [POPIA compliance](https://www.agenthelp.co.za/popia.html): responsible party and operator roles, safeguards, retention, cross-border transfer
- [Privacy policy](https://www.agenthelp.co.za/privacy-policy.html)
- [Terms of service](https://www.agenthelp.co.za/terms-of-service.html)

## Guides
- [Blog](https://www.agenthelp.co.za/blog-index.html): guides on AI receptionists, WhatsApp automation, POPIA, medical-practice bookings and ROI