Agent Help starts at R1,999 per month excluding VAT for 150 included minutes. Professional is R4,799 for 400 minutes, Business R6,749 for 750 minutes, and Enterprise R12,100 for 1,500 minutes. Every plan includes the full platform — 24/7 call answering, live appointment booking, WhatsApp and email confirmations and the analytics dashboard. Billing is on total talk time, and a typical conversation runs about two minutes. Additional minutes bill at R13 each. No setup fees, month-to-month, live within 48 hours.
What every plan includes
- 24/7 inbound call answering on your existing number, with no hold time.
- Live appointment booking into Google Calendar, Microsoft 365 or Cal.com.
- WhatsApp or email confirmation within 30 seconds, plus 24-hour and 1-hour reminders.
- Conversations in English and Afrikaans, switching mid-call.
- Instant call summaries by email and a booking-journey dashboard.
- POPIA-compliant, South African hosting.
- South African support, and setup done for you within 48 hours.
The plans
Every plan includes the full Agent Help platform — a 24/7 AI receptionist trained on your business, real-time bookings, WhatsApp follow-up and live analytics. You are billed on total talk time, not per call. A typical conversation runs around two minutes, so 400 minutes covers roughly 200 calls. All prices exclude VAT.
| Plan | Per month | Minutes | Built for |
|---|---|---|---|
| Starter | R1,999 | 150 (~75 conversations) | Sole practitioners and small service businesses that mainly need after-hours and missed-call cover. |
| Professional | R4,799 | 400 (~200 conversations) | Single-location practices and small teams. |
| Business | R6,749 | 750 (~375 conversations) | Multi-practitioner and growing operations. The most popular plan. |
| Enterprise | R12,100 | 1,500 (~750 conversations) | High-volume and multi-site businesses. |
Professional — R4,799 per month ex VAT
400 included minutes. 24/7 AI voice receptionist, real-time calendar booking, WhatsApp confirmations and reminders, custom brand voice and script training, standard calendar integration, analytics dashboard, call transfer to a human, email support in South African business hours, and POPIA-compliant South African hosting.
Business — R6,749 per month ex VAT
750 included minutes. Everything in Professional, plus multi-calendar and multi-practitioner routing, post-appointment follow-up and rebooking, CRM and practice-management integrations, advanced analytics and sentiment reporting, custom escalation and transfer rules, a quarterly optimisation review, priority support with a named contact, and guided onboarding and staff training.
Enterprise — R12,100 per month ex VAT
1,500 included minutes. Everything in Business, plus multi-site and multi-branch deployment, multiple AI agents with department routing, bespoke API and backend integrations, custom reporting and data exports, a dedicated account manager, SLA-backed uptime and response times, a monthly performance review, and volume overage pricing on request.
Overage at R13 per minute
Go over your bundle and additional minutes bill at R13 per minute. There are no surprise cut-offs — your agent keeps answering. If overages become routine, moving up a plan costs less than paying them, and you can change plan as your volume changes.
No setup fees, cancel anytime
Live within 48 hours, month-to-month, no lock-in contract. Upgrade or downgrade as your volume changes. No setup fee, no cancellation fee, and no charge for the training we do on your business details before go-live.
How this compares to hiring
A full-time receptionist in South Africa costs several times R1,999 a month once salary, UIF, leave cover, training and desk space are counted, and answers the phone only during office hours. Agent Help covers the after-hours, weekend and loadshedding calls that a salaried receptionist structurally cannot, which is where most missed bookings sit.
What the return looks like in practice
R33k
Bookings recovered in two months at Dr. PWA Snyman (GP)
611%
Return on subscription cost over that period
R1,999
Starting price per month, excluding VAT
Work your own numbers on the ROI calculator, or read the Dr. PWA Snyman case study.
Getting an exact quote
Tell us your monthly call volume, your calendar system and your industry, and we will quote the exact monthly figure on a 30-minute call. Or phone the demo line and hear the product first.
Pricing questions
Are there setup fees?
No. There are no setup fees, no hardware to buy and no installation charge. Agent Help connects to the phone line you already advertise and is live within 48 hours.
Am I locked into a contract?
No. Agent Help is month-to-month and you can cancel at any time.
What determines the price above the entry plan?
Included call minutes are the main driver — 150 on Starter, 400 on Professional, 750 on Business and 1,500 on Enterprise. Above that, plans differ by routing, integrations, number of sites and level of support. Additional minutes bill at R13 each.
Is VAT included?
No. Prices are quoted excluding VAT.
Get your exact monthly price
A free 30-minute demo, a quote on the call, and no setup fees either way.
Book a free demo Or phone the demo line: 087 250 3226